This Privacy Policy explains how Kemi Communication Ltd ("we", "us" or "our"), registered in Kenya (Registration No. PVT-OD1KDL5V), collects, uses, stores and protects your personal data when you visit https://www.kemicommunication.com or interact with our services.

This policy is issued in compliance with the Kenya Data Protection Act, 2019 (No. 24 of 2019) and the Data Protection (General) Regulations, 2021.

1. Data Controller

Kemi Communication Ltd is the data controller responsible for your personal data. Our contact details are:

Address: Utawala, Astro Karagita Close, No. 6, Nairobi, Kenya
Phone: +254 704 881 748
Email: limitedkemi@gmail.com

2. Personal Data We Collect

We collect personal data only when you actively provide it to us through our website forms. This includes:

Contact form: name, email address and your message
Quote request form: name, email, phone number, company name, cargo details and route information
Career application form: name, email, phone number and position applied for
Partner application form: name, email, phone number, vehicle details, plate numbers and route availability

We do not collect sensitive personal data (as defined under Section 2 of the Data Protection Act) and we do not collect data from persons under the age of 18.

3. Lawful Basis for Processing

We process your personal data on the following lawful bases under Section 30 of the Data Protection Act:

Contractual necessity: to respond to service enquiries and process quote or partner requests
Legitimate interests: to communicate with job applicants and to improve our services
Consent: where you have voluntarily submitted information via our forms

4. How We Use Your Data

We use the personal data you provide solely to:

Respond to your enquiry, quote request or job application
Communicate with you regarding our freight and logistics services
Process and follow up on partner vehicle registration applications
Comply with legal and regulatory obligations

We do not use your data for automated decision-making or profiling.

5. Data Sharing and Third Parties

We do not sell, rent or trade your personal data. We share your data only with trusted third-party service providers who process it on our behalf and are bound by confidentiality obligations:

Resend Inc.— our email delivery provider, used to receive form submissions. Data is transmitted securely. Resend's privacy policy is available at resend.com/legal/privacy-policy
Vercel Inc. — our website hosting provider. Vercel may process request metadata (IP address, browser type) as part of serving the website
Google LLC — we use Google Analytics 4 to understand how visitors use our website. Google Analytics collects anonymised usage data via cookies

Where data is transferred outside Kenya, we take reasonable steps to ensure it receives a comparable level of protection consistent with Part V of the Data Protection Act.

6. Cookies and Analytics

Our website uses Google Analytics 4, which sets cookies to collect anonymised data about site visits, pages viewed and traffic sources. No personally identifiable information is included in this data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7. Data Retention

We retain personal data submitted through our forms for no longer than 12 months from the date of submission, unless a longer retention period is required by law or where there is an ongoing business relationship. Data is securely deleted once it is no longer needed.

8. Your Rights as a Data Subject

Under the Kenya Data Protection Act 2019, you have the following rights in relation to your personal data:

Right of access: to obtain a copy of your personal data we hold
Right to rectification: to have inaccurate data corrected
Right to erasure: to request deletion of your data where there is no lawful basis to retain it
Right to object: to object to processing based on legitimate interests
Right to data portability: to receive your data in a structured, machine-readable format
Right to withdraw consent: at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at limitedkemi@gmail.com. We will respond within 21 days as required by the Act.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. All data transmitted through our website forms is sent over HTTPS encrypted connections.

10. Complaints

If you believe we have handled your personal data unlawfully, you have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) of Kenya:

Website: www.odpc.go.ke
Email: info@odpc.go.ke

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.